Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
6.8
Location
8.0
Service
5.6
Dining
5.8
Guest reviews
7.8/10
based on 5 reviews
6.6
6.6/10 based on 56 reviews
Charlie
United States of America,
January
2025
5.2/10
I had a decent stay at Napalai Resort Hua Hin for 4 nights. The location was a major plus, with tasty restaurants nearby and a 7-Eleven across the road. The pool is lovely, but unfortunately, during my last two days, heavy rain dirtied it, and it wasn’t cleaned. Plus, I felt a bit nervous about the monkeys around the resort; they were a nuisance and slightly scary.
Rooms
7.0
My Superior Double or Twin Room had a large, comfortable balcony with a beautiful view.
Service
5.0
Service was alright, but the dining experience could be better as my coffee was served cold.
Location
8.0
I loved the location, being close to some beautiful beaches on Kao Takiab and great seafood restaurants.
Dining
5.0
The grilled dishes were delicious, but the cold coffee was a letdown.
Facilities
6.0
Facilities like car hire and airport shuttle were helpful, but the pool cleaning should be more consistent.
Thomas
United States of America,
January
2025
5.6/10
I had an okay stay at Napalai Resort Hua Hin. The location is a real winner with tasty restaurants nearby and a convenient 7-Eleven across the road. I enjoyed the beautiful pool, but it was unusable for the last two days due to dirt and stones from heavy rain. Plus, there were some pesky monkeys around that made me a little nervous.
Rooms
7.0
I stayed in a Superior Double Room, which had a big comfy bed and a lovely balcony with a nice view. It was quite spacious too.
Service
5.0
The service was decent, but I did find the dining to be a bit lacking, especially with cold coffee being served at times.
Location
8.0
The hotel is perfectly located near beautiful beaches on Kao Takiab and right in front of the fish market, which was a plus for me. It's in a quiet neighborhood too.
Dining
6.0
I tried the fried fish, which was good, but the cold coffee really dampened the dining experience.
Facilities
7.0
The resort offers convenient facilities like car hire, airport shuttles, and housekeeping, which were helpful during my stay.
Jack
United States of America,
January
2025
5.6/10
I had a mixed experience at Napalai Resort Hua Hin. The location was fantastic, with great nearby restaurants and easy access to the beach. However, the pool situation was disappointing, as it wasn't cleaned during my last two days due to heavy rain, and I felt a bit uneasy with the monkeys around. Overall, my stay was decent, but there were definitely some drawbacks. 🌧️🏖️
Rooms
7.0
The Superior Double room I stayed in offered a beautiful view and was quite comfortable, with a spacious balcony to enjoy the scenery.
Service
6.0
The staff was friendly, but I was surprised when I discovered the spa was closed while walking to the beach, which was a letdown.
Location
8.0
The resort is perfectly located near the beach and close to some tasty restaurants and a convenience store, making it very convenient for my needs.
Dining
6.0
While my dining experience was mostly enjoyable, I did notice that my coffee was served cold, which was disappointing.
Facilities
5.0
The resort offered good amenities like housekeeping and car hire, but the pool cleanliness during my stay was an issue.
Helen
United States of America,
November
2024
7.2/10
I had a mixed experience at Napalai Resort Hua Hin. The location was fantastic, close to tasty restaurants and the beach, making it convenient for a leisurely stay. However, the pool was unpleasant during the last two days due to heavy rain, which pushed dirt and stone into it, and they didn’t clean it. Additionally, I found the presence of monkeys around the resort a bit concerning.
Rooms
7.0
My room was spacious with a large, comfortable balcony that had a beautiful view. The bed was big and inviting, making my stay quite enjoyable.
Service
6.0
The service was adequate, but there were moments when it felt slightly lacking, especially during busy times.
Location
8.0
The resort's location is definitely a highlight. It’s in a quiet area and very close to beautiful beaches on Kao Takiab. There are also convenient amenities like a 7-11 and massage spots nearby.
Dining
6.0
I enjoyed the food, though I was served cold coffee at one point, which was a bit disappointing. They do offer vegetarian options, which is great.
Facilities
6.0
The facilities included car hire and airport shuttle services, which were helpful during my stay. However, I wish the maintenance of the pool had been better.
Frederick
United States of America,
October
2024
6.0/10
I enjoyed my stay at Napalai Resort Hua Hin, especially due to its fantastic location near the beach and several delicious restaurants. However, the experience was marred by the pool being dirty for the last two days due to heavy rain, and I was slightly concerned about the monkeys around the hotel. Overall, I’d say it was a mixed bag.
Rooms
6.0
I stayed in a Superior Double or Twin Room, which had a comfortable bed and a lovely large balcony with a beautiful view.
Service
6.0
Service could use improvement, as I was told the spa was closed during my visit. Also, my coffee at breakfast was served cold.
Location
8.0
The resort is perfectly situated in a quiet neighborhood, just a short walk from the beach and various tasty restaurants, including a 7-Eleven across the street.
Dining
6.0
I tried some hamburgers at the resort, but overall, I felt the dining experience could have been better. The cold coffee was disappointing during breakfast.
Facilities
5.0
The resort offers useful amenities like car hire and tours/ticket assistance, but I was disappointed that the pool wasn't cleaned during my stay.